Events Mate Pty Ltd, trading as The Conference Group, is committed to providing high-quality services and maintaining the privacy and security of your Personal Information. This policy outlines our obligations to you in respect of how we collect, manage, use and protect your Personal Information.
We comply with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (Privacy Act). These principles govern the way we collect, use, disclose, store, secure and dispose of Personal Information.
A copy of the Australian Privacy Principles is available from the Office of the Australian Information Commissioner (OAIC): https://www.oaic.gov.au/
“Personal Information” is any information or opinion that identifies an individual. Examples include your name, address, email address, phone number and other contact details.
We collect Personal Information in various ways, including:
We collect Personal Information for the primary purpose of providing event, conference and related services to you. This includes communication, administration, logistics, and marketing relevant to the services you engage us for.
We may also use your Personal Information for secondary purposes closely related to the primary purpose, where such use would be reasonably expected. You may unsubscribe from marketing communications at any time by contacting us in writing.
Where appropriate, we will explain why we are collecting Personal Information and how we will use it.
Sensitive Information, as defined under the Privacy Act, includes information about your racial or ethnic origin, political opinions, membership of professional bodies, religious beliefs, criminal records, health information, and more.
We only use Sensitive Information:
Where reasonable and practicable, we collect Personal Information directly from you. In some cases, however, we may receive information from third parties such as event partners, registration platforms or suppliers. When this occurs, we take reasonable steps to ensure you are aware of the information provided to us.
Your Personal Information may be disclosed:
We take reasonable steps to protect your Personal Information from misuse, loss, unauthorised access, modification or disclosure.
When Personal Information is no longer required for its original purpose, we take reasonable steps to destroy or de-identify it. However, most Personal Information is stored in client files and may be retained for a minimum of seven (7) years in accordance with legal and accounting requirements.
You may request access to the Personal Information we hold about you, or request corrections where necessary. Please submit such requests in writing.
Events Mate Pty Ltd (trading as The Conference Group):
We may require verification of your identity before releasing any information.
It is important to us that your Personal Information is accurate and up to date. We take reasonable steps to ensure the information we hold is correct. If you believe that any information we hold about you is inaccurate or outdated, please let us know as soon as possible so we can update our records.
This Privacy Policy may be updated periodically. The latest version will be available on our website.
If you have any questions, concerns, or complaints about this Privacy Policy, please contact us:
The Conference Group
(A registered business name of Events Mate Pty Ltd)
Email: info@eventsmate.com.au
Phone: (03) 8595 9050
Organise a 15–30 minute chat with our team about your event needs.
